ZPD Site Care One

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Notes:

  • * If a major theme/plugin version update requires more than 30 mins to fix, additional development costs will apply.
  • * We use the VaultPress backup service.  This plan maintains a 30-day backup archive.
  • * We use two website uptime services.  Alerts are sent via email and to a mobile phone app which we monitor.
  • * Reports are emailed as a PDF.
  • * We use the Zendesk ticketing system.  Support is primarily email based.
  • * All prices are in AUD and inclusive of GST.
  • * VPS management is not included.