Your WordPress Site is Acting Up. Let's Find Out Why - Fast.

Clear diagnosis. No jargon. No guessing. No fixing random things that don't work.

WordPress Site Issue Audit

You know something’s off with your WordPress site — maybe a plugin update broke something, your forms have stopped sending emails, or a feature that used to work suddenly… doesn’t.

You’ve tried Googling. You’ve poked around the settings. You might’ve even contacted support, but you’re still stuck. And meanwhile, your site isn’t doing what it’s supposed to.

Let’s fix that.

Here’s what your WordPress Site Issue Audit includes:

Thorough investigation into your WordPress core, plugins, theme, and server environment

Secure local site copy (no risk to your live website)

Plain-English findings report outlining the problem and recommended next steps

Confidentiality-first process (NDA available on request)

3 business day turnaround (express options available)

Optional follow-up consult to explain results (no tech jargon)

You're in safe hands.

With over 18 years of WordPress development experience and trusted by dozens of Australian businesses, I understand how stressful it can be when websites are broken.
You’ll get clear, honest advice without the jargon or upselling.

FAQs

Will this fix the issue?

No. This audit identifies the issue and outlines recommended actions. Fixes are quoted separately.

Will changes be made to my live site?

No. I work on a secure local copy, so your live site stays untouched.

What if I need urgent help?

Express audits are available – just mention this when you book.

Do I need technical skills?

No – I’ll explain the findings in plain English.

How It Works

You complete a short intake form describing the issue
I’ll request admin access and permission to create a secure offline copy of your site
I investigate the issue in a controlled environment (no risk of triggering real-world problems or emails)
Within three business days, you’ll receive a detailed report
Optional: we jump on a call to go over it

Investment: A$497

Your peace of mind, restored.

Common Issues I Audit and Troubleshoot

Functionality & Plugin Problems

A plugin update suddenly breaks something on the front end
New features aren’t working as expected after installation
Conflicts between multiple plugins (e.g. forms + caching, or memberships + SEO)
A plugin stopped sending notifications or syncing with third-party tools
Shortcodes not rendering or showing literal code on the page

WooCommerce & Checkout Issues

Customers unable to complete checkout (buttons not working, errors)
Orders processing incorrectly (e.g. marked as failed, not triggering emails)
Inventory not updating after a sale
Broken product variation selectors or filters
Shipping, tax, or payment gateway logic behaving inconsistently

Membership & Login Issues

Members not receiving login details or renewal reminders
Users getting locked out or redirected to the wrong place
Renewal buttons not appearing for certain membership types
Conflicts between membership plugins and page builders
Stripe or PayPal renewals not syncing properly

Admin Dashboard Glitches

Settings pages not loading or timing out
Options suddenly missing or greyed out
Dashboard login loops or white screens
Custom post types or fields not appearing where they should
User roles and permissions behaving unpredictably

Email & Notification Issues

Contact form submissions not being delivered
WooCommerce or membership emails not being sent or styled correctly
Duplicate or random emails going out with incorrect content
SMTP or DNS misconfiguration impacting deliverability

Site Display & Content Issues

Blog posts, events, or galleries no longer showing on the site
Pages showing blank or missing layouts after theme/plugin changes
Broken menus, sliders, or widgets that used to work
Content disappearing when switching editors (Classic ↔ Block ↔ Elementor)

Performance & Loading Problems

Slow-loading pages without an obvious cause
Sudden drops in speed after a plugin/theme update
Timeouts when saving changes in the editor
Site crashes or white screens under high traffic

Things Only a Developer Can Debug

JavaScript errors in browser console impacting site functionality
PHP warnings or fatal errors in error logs
Cron jobs not firing as expected (like scheduled emails or updates)
WordPress scheduled tasks failing silently (e.g. backups, newsletters)
Code snippets or functions.php edits causing unintended behaviour

The Solution

If you’re a small business owner or marketing manager without technical expertise, you shouldn’t be expected to know how to fix this, and trying to can make things worse.

That’s why I offer a safe, secure way to get expert eyes on the problem before you make any decisions.