For when something’s broken – but you’re not sure what.
You know something’s off with your WordPress site — maybe a plugin update broke something, your forms have stopped sending emails, or a feature that used to work suddenly… doesn’t.
You’ve tried Googling. You’ve poked around the settings. You might’ve even contacted support, but you’re still stuck. And meanwhile, your site isn’t doing what it’s supposed to.
Let’s fix that.
What You Get
This is a flat-fee deep-dive audit of your WordPress site that aims to uncover what’s actually happening behind the scenes.
- A secure, siloed local copy of your site – no risks to your live environment
- A thorough investigation of the problem (including plugins, theme conflicts, code snippets, email triggers, or server-level issues)
- A plain-English findings report with recommendations and next steps
- A 30-minute follow-up call (optional) to go over your options
- Zero jargon. Zero guesswork. Just clarity.
What This Isn’t
- This is not a fix-it-on-the-spot service.
- It’s a diagnostic audit – so you can make smart, informed decisions.
- I’ll provide a separate quote if you’d like me to implement the recommendations afterwards.
How It Works
- You complete a short intake form describing the issue
- I’ll request admin access and permission to create a secure offline copy of your site
- I investigate the issue in a controlled environment (no risk of triggering real-world problems or emails)
- Within three business days, you’ll receive a detailed report
- Optional: we jump on a call to go over it
Investment: A$497
Your peace of mind, restored.
Common Issues I Audit and Troubleshoot
🧩 Functionality & Plugin Problems
- A plugin update suddenly breaks something on the front end
- New features aren’t working as expected after installation
- Conflicts between multiple plugins (e.g. forms + caching, or memberships + SEO)
- A plugin stopped sending notifications or syncing with third-party tools
- Shortcodes not rendering or showing literal code on the page
🛒 WooCommerce & Checkout Issues
- Customers unable to complete checkout (buttons not working, errors)
- Orders processing incorrectly (e.g. marked as failed, not triggering emails)
- Inventory not updating after a sale
- Broken product variation selectors or filters
- Shipping, tax, or payment gateway logic behaving inconsistently
🔐 Membership & Login Issues
- Members not receiving login details or renewal reminders
- Users getting locked out or redirected to the wrong place
- Renewal buttons not appearing for certain membership types
- Conflicts between membership plugins and page builders
- Stripe or PayPal renewals not syncing properly
⚠️ Admin Dashboard Glitches
- Settings pages not loading or timing out
- Options suddenly missing or greyed out
- Dashboard login loops or white screens
- Custom post types or fields not appearing where they should
- User roles and permissions behaving unpredictably
📧 Email & Notification Issues
- Contact form submissions not being delivered
- WooCommerce or membership emails not being sent or styled correctly
- Duplicate or random emails going out with incorrect content
- SMTP or DNS misconfiguration impacting deliverability
📉 Site Display & Content Issues
- Blog posts, events, or galleries no longer showing on the site
- Pages showing blank or missing layouts after theme/plugin changes
- Broken menus, sliders, or widgets that used to work
- Content disappearing when switching editors (Classic ↔ Block ↔ Elementor)
🐌 Performance & Loading Problems
- Slow-loading pages without an obvious cause
- Sudden drops in speed after a plugin/theme update
- Timeouts when saving changes in the editor
- Site crashes or white screens under high traffic
🧠 Things Only a Developer Can Debug
- JavaScript errors in browser console impacting site functionality
- PHP warnings or fatal errors in error logs
- Cron jobs not firing as expected (like scheduled emails or updates)
- WordPress scheduled tasks failing silently (e.g. backups, newsletters)
- Code snippets or functions.php edits causing unintended behaviour
The Solution
If you’re a small business owner or marketing manager without technical expertise, you shouldn’t be expected to know how to fix this, and trying to can make things worse.
That’s why I offer a safe, secure way to get expert eyes on the problem before you make any decisions.
